EAR TO EYE — SUPPORT
Support
Last updated July 24, 2026
What Ear to Eye is. A communication aid for people who read well but can't reliably process spoken language — aphasia, auditory processing disorder, pure word deafness. Point it at speech within earshot and it renders what it hears one word at a time at a fixed point on screen, so your eyes never have to track moving caption text. A full transcript builds alongside for re-reading.
Need a hand, or want to report an issue? Email us — a real person reads it.
We aim to reply within a few business days.
Requirements
Ear to Eye runs on iPhone with iOS 17 or later. It needs microphone and speech recognition permission, and an internet connection for best accuracy. There is no account to create.
Getting started
Demo plays a scripted phone call through the whole pipeline so you can see how the display behaves before pointing it at a real conversation — no microphone needed. Listen captions live audio. Hold freezes the stream; words that arrive while held are queued and the display catches up at a higher rate when you resume.
Frequently asked
Why one word at a time instead of normal captions?
Scrolling captions make your eyes chase a moving target, which is its own workload on top of reading. Presenting each word at a fixed focal point removes that entirely. Conversational speech runs about 130–200 words per minute, which is comfortably inside the range this kind of display handles well — the goal is not speed, it is removing eye movement.
What if I miss a word?
That's what the transcript is for. It accumulates every sentence alongside the focus window; tap any sentence to replay it through the display. Single-word presentation leans on working memory, so if that's a problem, switch to phrase-chunk mode in Settings — granularity is a per-user setting, not a fixed design choice.
Does my audio leave the phone?
It can. The app uses Apple's built-in speech recognition, which may process audio on Apple's servers rather than on the device — we deliberately did not force on-device-only recognition, because across-the-room and speakerphone accuracy is meaningfully better through Apple's full model. Nothing goes to any server of ours; we have none. The privacy policy covers this in full.
Can I use it on a phone call?
Put the call on speaker on a nearby device and point Ear to Eye at it. The app captions any speech within earshot; it does not tap into the call itself.
Captions are lagging or dropping words.
Accuracy depends on how clearly the microphone hears the speaker. Move closer, reduce background noise, and check that you have a usable internet connection. Very fast or overlapping speech is the hardest case.
A note on what this is not
Ear to Eye is an assistive reading tool, not a medical device. It does not diagnose or treat aphasia, auditory processing disorder, or anything else, and it is not a substitute for professional speech, language, or hearing care. It is also not a court-grade transcript — recognition makes mistakes.
Deleting your data
Clear a transcript from inside the app. Deleting the app removes all of its on-device data. There is no server and no account to close.
Feedback
Bug reports and feedback are very welcome at the address above — this app is built for a specific and under-served need, and reports from actual users shape it. Including your iPhone model and iOS version helps.